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Get the tools and support you need to best manage your eczema

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At the National Eczema Association (NEA), our employees are at the heart of our mission to improve the health and quality of life for individuals with eczema through research, support and education.

Senior Manager, Programs

Posted 5/21/19

Organization Description:

Founded in 1988, the National Eczema Association (NEA) is dedicated to improving the health and quality of life for individuals with eczema through research, support, and education. NEA is a 501(c)3 nonprofit organization governed by a Board of Directors and guided by a Scientific Advisory Committee comprised of top U.S. medical professionals in the field. NEA conducts a variety of programs to achieve its mission, including patient conferences, fundraising walks, Eczema Awareness Month, nationwide support groups, print and online communications, research grant program and a variety of advocacy initiatives. Headquartered in San Rafael, CA, the organization is experiencing unprecedented growth and is poised to usher in a new era of care and advocacy for the eczema community. Candidates need to be versatile and flexible.

Job Summary:

Reporting to the Vice President, Strategic Partnerships & Programs, the Senior Manager, Programs will be responsible for the coordination and oversight of several key initiatives that engage NEA’s patient and professional communities. NEA remains focused on being the primary patient resource, and it is critical that we continue to expand our impact through relevant programs. We are seeking a qualified individual to manage the suite of existing programs and collaborate on the development of new programs. All candidates must have project management experience, possess a ‘can-do’ attitude, and have the ability to bring creative and solution-oriented thinking to a fast-paced department that initiates and manages concurrent high-yield projects.

In addition to the Strategic Partnerships & Programs Department, the Senior Manager, Programs will work closely with the Communications, Advocacy, Research, and Operations departments.

Primary Responsibilities:

Working closely with the Vice President for Strategic Partnerships & Programs, the Senior Manager,
Programs will:

  • Contribute to the development of relevant programs that meet the needs of our communities.
  • Manage multiple programs simultaneously, actively working to meet internal goals and stakeholder deliverables.
  • Engage, educate, collaborate, and problem solve with internal and external stakeholders toward jointly defined goals and objectives.
  • Co-create timelines and project plans to guide internal collaborations for program launch and management.
  • Report Program metrics.


  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Very strong interpersonal skills and the ability to build relationships with stakeholders, including health care provider community, patient/caregiver community, staff, board members, scientific advisors, and external partners
  • Excellent written and verbal communication skills
  • Demonstrated proactive approaches to problem-solving and strong decision-making capability
  • Highly resourceful team-player with the ability to also be extremely effective independently
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
  • Forward looking thinker, who actively seeks opportunities and proposed solutions
  • Bachelor’s degree required
  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

The National Eczema Association offers an attractive benefits package to the qualified candidate:

  • Competitive salary, dependent on experience
  • Medical and dental benefits
  • Life Insurance
  • Employer paid pension plan
  • Employee optional 401K plan
  • Optional Flexible Spending Plan
  • Other standard organization benefits

Application Instructions:
Interested applicants should submit their resume and cover letter. Please include in the cover letter an explanation of why you believe you are a fit for this position. Submissions without the requested information will not be considered.

Email: info@nationaleczema.org
Mail: National Eczema Association
505 San Marin Drive, #B300
Novato, CA 94945

Position Open Until Filled.
This position is based in Novato, Calif.
NEA is an Equal Opportunity Employer.