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S'more Time with the Doc — Peter & Jim: A Difference in Opinion

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The National Eczema Association (NEA) improves the health and quality of life for people affected by eczema, and empowers those who advocate, support and deliver care.

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© National Eczema Association, All rights reserved 2026

Ever left a doctor’s appointment feeling unheard, with a treatment that doesn’t feel right, but no idea how to speak up. Learning to advocate for yourself in the exam room can feel awkward or uncomfortable — but it’s one of the most important skills you can develop when managing eczema.

In this episode of S’more Time with the Doc, Dr. Peter Lio and eczema patient Jim He discuss what happens when patients don’t feel heard and why speaking up matters. They explore the hesitation many people feel about asking questions, pushing back on treatments or seeking second opinions — and why doing those things can actually strengthen your care rather than damage the relationship.

Dr. Lio and Jim emphasize that the best patient-doctor partnerships are built on collaboration, not one-sided authority. When you work together as a team, treatment becomes more effective and empowering. If you’ve ever stayed quiet during an appointment when you had doubts or felt like your concerns weren’t taken seriously, this honest conversation offers practical guidance on building a healthcare relationship that truly supports your needs.

S’more Time With the Doc features a doctor and a patient or caregiver discussing topics that often get missed during office visits. This series aims to demystify the doctor-patient relationship. Tune in for new episodes monthly.

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